When I think of Stone City, it leaves with a good impression due to a good experience.
MK at the granite portion of the process did a wonderful job, as well as Claudia. They have good follow through and good customer service. They were good at explaining things. The design center did a great job. I did have a problem with boxes of the tile being broken. It was not necessarily their fault because they order the tile and bring it in from outside. Greg/Gary (can’t remember his name) did call me back after the broken tile situation, but when I called because I needed more tiles, I still haven’t heard back from him so that’s why I gave a four. Other than that, they helped me pick tiles and were pleasant to work with.
The prices seemed good. I didn’t do a ton of checking around but I did a bit compared to Lowe’s and Home Depot and their granite was much less expensive. The prices were overall better than other places that I checked. I did get one bid that was equal after I had already signed up with them, but everyone else was higher. Go there and look. Work with MK. Make sure to check your tiles and pick out the pieces of granite you want to use. I liked the fact that the edges didn’t cost me extra. The installers were pleasant and nice to work with. They were nice guys. I would probably put another coat of whatever the sealer they used. I will probably do that myself now.
Denise M. – Parker, CO
